DVR displays no images.
What kind of O/S is compatible with Neosyst DVRs?
Can I monitor 16-multi-image (16 CH) screen on TV monitor if I connect the P16-DVR TV-OUT terminal to TV?
What are the differences of NetDVR, MSN, and WebDVR?
How can I selectively monitor the camera images from many local DVRs?
Is it possible to control the DVR-interfaced devices from the WebDVR?
I can¡¯t connect to a local DVR from NetDVR. Ping Test indicates no problems.
Is it okay to use other VGA cards than ATI series?
DVR displays no images.
  First, check if cameras are connected properly and VGA card supports overlay. Then, download and install the updated latest driver for VGA card and the updated latest files related to the motherboard.
 
What kind of O/S is compatible with Neosyst DVRs?
  Neosyst DVR 3000 series is compatible only with Windows 98, and Neosyst 2000 and 5000 series work with Windows 98(SE), 2000, and XP.
 
Can I monitor 16-multi-image (16 CH) screen on TV monitor if I connect the P16-DVR TV-OUT terminal to TV?
 

Yes, you can monitor the same images on TV screen as ones on the DVR main screen. If you set the DVR main screen to show 16 multi images (16 CH), TV monitor displays the same 16 multi images (16 CH). This works same for 4, 9 CH as well.

 
What are the differences of NetDVR, MSN, and WebDVR?
 

Web DVR enables users to monitor the images transmitted from local DVRs on the web browser with Explorer 5.5 or higher versions without additional application programs, while MSN and NetDVR each have their own application programs. Simply put, the WebDVR is realization of NetDVR on the web. And Neo MSN can be understood as a bigger version of Net DVR, with other additional functions.

 
How can I selectively monitor the camera images from many local DVRs?
 

Click OPTION button on the NetDVR and select the camera you wish to monitor on ¡®Camera Setting.¡¯ Then click SCREEN button and select Union Mode and click OK.

 
Is it possible to control the DVR-interfaced devices from the WebDVR?
 

Due to the possible hackings of protocol message on the web, it is not set on the WebDVR. The device-control function is designed in MSN and NetDVR where only verified operators can monitor the system. Users can only monitor the DVR system on the web via Neosyst WebDVR.

 
I can¡¯t connect to a local DVR from NetDVR. Ping Test indicates no problems.
 

First, check if the local DVR is working properly. Do the Ping Test from the local DVR to the NetDVR to see everything is okay and do the Ping Test once more from the NetDVR to the local DVR.
Then, check if there is FIREWALL installed on the network through which the local DVR is connected. If so, you should open a port to exchange data. Please have your network operator consult Neosyst experts if the problem persists.


 
Is it okay to use other VGA cards than ATI series?
 

If the overlay function is not supported properly, it is hard to display the images from cameras on the monitoring screen.
Our Neosyst DVR is best fitted with ATI video card series. We recommend users to use ATI series to get stable overlay, even though other VGA cards like GeFource series is compatible with Neosyst DVR.
Recommend VGA card is as following:
ATI series of AGP Card, over BMB
Or other AGP Cards to support overlay function